Important Notice
By registering on or using 33ook, you agree to comply with all of the Terms and Conditions listed below. Please read them carefully — they define your rights and responsibilities.
01 Roles & Definitions
33ook (operated by bundles.net) is an online gaming platform offering slots, Sports Betting, Live Casino, and bingo services to users in Bangladesh. In these Terms and Conditions:
- "Platform" refers to the 33ook website and mobile application.
- "Member" or "User" refers to any registered individual.
- "Service" refers to all gaming and payment services offered through 33ook.
- "Terms and Conditions" refers to all rules and regulations set out in this document.
These Terms and Conditions may be updated from time to time. Any changes will be announced on the platform and the revision date will be updated accordingly.
02 Registration & Eligibility
The following conditions must be met to open an account and use 33ook's services:
- You must be at least 18 Years and above. Use of the platform by minors is strictly prohibited.
- All information provided at registration — including name, address, date of birth, and mobile number — must be accurate and truthful.
- Each individual may only One Account No, you may not. If multiple accounts are created, all accounts will be closed and balances may be forfeited.
- Your registered mobile number or email address must be verified.
- A copy of your national ID or passport may be required for KYC (Know Your Customer) verification.
- If you are a resident of a restricted country or region, you are not permitted to use 33ook.
Warning
Accounts registered with false information will be permanently suspended, and any remaining balance may be forfeited.
03 Account Management and Security
Keeping your 33ook account secure is your own responsibility. Please follow these guidelines:
- Never share your login password with anyone — 33ook support staff will never ask for your password.
- Sharing account access with others or transferring your account is strictly prohibited.
- If you notice any suspicious activity, please report it to our support team immediately.
- If you log in from a public or shared device, make sure to log out at the end of your session.
- Enabling two-factor authentication (2FA) significantly enhances the security of your account.
33ook is not liable for unauthorized account access resulting from cyberattacks, phishing, or your own negligence. However, we take full responsibility for any security incidents originating from our own systems.
04 Deposit & Payment Policy
33ook supports transactions in BDT. The following payment methods are currently available:
- bKash — Instant deposit and withdrawal available.
- Cash — Instant deposit and withdrawal available.
- Rocket — Instant deposit and withdrawal available.
- Bank Transfer — Processed within a specified timeframe.
Important Deposit Terms & Conditions:
- The minimum deposit amount is set on the platform and may vary depending on the payment method.
- Deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited.
- Once a deposit is confirmed, it is non-refundable. If you experience a technical issue, please contact our support team.
- 33ook reserves the right to investigate any suspicious transactions.
Withdrawal Information
Withdrawals are processed in an average of 3 minutes. However, larger withdrawals may take longer if KYC verification has not been completed. For more details on withdrawals, Withdrawal Page View.
05 Bonus & Promotion Terms
Please read the following terms carefully before claiming any 33ook bonus or promotion. Failure to comply with bonus terms may result in the cancellation of the bonus and any associated winnings.
- Welcome Bonus: Available to new members only, applicable on the first deposit. Can be claimed once per account.
- Wagering Requirement: Each bonus carries a specific wagering requirement (WR) that must be met before the bonus can be withdrawn.
- Bonus Expiry: Every bonus has a set expiry period. Any unused bonus will be automatically cancelled once it expires.
- Free Spins: Wagering requirements may also apply to winnings from free spins.
- Cashback Offer: Cashback is generally applied to net losses and credited within a specified timeframe.
- Claiming multiple bonuses from the same household, device, or IP address is prohibited.
- 33ook reserves the right to modify, suspend, or cancel any bonus program at any time.
Please Note
Bonus balance and cash balance are displayed separately. Bonus balance cannot be withdrawn directly — withdrawal is only available after the wagering requirement has been met.
06 Gaming Rules & Fair Play Policy
All games on 33ook are conducted fairly and transparently. Learn more about our gaming policies:
- All slots games use third-party audited RNG (Random Number Generator) systems. Every outcome is entirely random and not predetermined.
- The RTP (Return to Player) rate for each game is publicly disclosed and confirmed by the game developer.
- Odds in Sports Betting markets are determined based on real-time data.
- The use of bots, automated software, or any unfair tactics is strictly prohibited.
- Any member found involved in match fixing or any form of manipulation will have their account closed and may face legal action.
- Any winnings resulting from a technical error will be considered void.
33ook works with certified software providers such as Pragmatic Play, NetEnt, and PG Soft. These companies maintain their own licenses and auditing processes to ensure fair gameplay.
07 Prohibited Activities
The following activities are strictly prohibited on 33ook and may result in permanent account closure:
- Creating or operating multiple accounts.
- Registration using a false identity or fraudulent documents.
- Systematically abusing bonuses to exploit bonus offers.
- Money laundering or any form of illegal financial activity.
- Attempting to gain unauthorized access to another member's account.
- Hacking, use of viruses, or any malicious software.
- Any attempt to manipulate or rig game outcomes.
- Threatening, harassing, or engaging in misconduct toward other members.
Warning on Consequences
Engaging in prohibited activities will result in account balance forfeiture, permanent account closure, and referral to law enforcement where necessary.
08 Responsible Gaming Policy
33ook believes gaming should be entertainment, not a burden. That's why responsible gaming is built into the core of our Terms and Conditions.
- Deposit Limit: You can set daily, weekly, or monthly deposit limits.
- Loss Limit: Decide in advance the maximum amount you are willing to lose within a given period.
- Cooling-Off Period: You can temporarily deactivate your account if you need a short break.
- Self-Exclusion: If you need an extended break, use the self-exclusion feature.
- If someone you know is struggling with a gambling problem, please reach out to our support team.
To learn more about responsible gaming, visit our Responsible Gaming Visit the page.
09 Privacy & Data Protection
33ook takes the privacy of your personal information very seriously. All policies regarding the collection, storage, and use of data are outlined in our Privacy Policy Full details are provided on the page.
- Your personal information is never sold to third parties.
- Payment information is secured with SSL encryption.
- Information may be disclosed to authorities when required by legal obligation.
- You may request corrections to or deletion of your data by contacting our support team.
10 Account Closure and Termination
You may request to close your 33ook account at any time. Before doing so, please ensure that:
- All pending bets have been settled.
- The remaining balance has been withdrawn.
- Having no active bonuses will make the account closure process straightforward.
33ook also reserves the right to suspend or close an account under the following circumstances:
- Violation of terms and conditions.
- In cases of suspicious or fraudulent activity.
- Failure to complete KYC verification.
- For legal or regulatory reasons.
11 Limitation of Liability
To the fullest extent permitted by applicable law, 33ook is not liable for the following:
- If a game session is interrupted due to a lost internet connection or technical issue.
- Delays or errors on the part of a third-party payment provider.
- Account security breaches resulting from the user's own negligence.
- Gaming always carries financial risk — there is no guarantee of winning.
33ook is committed to delivering the highest quality service and will work to resolve any technical issues as quickly as possible.
12 Changes & Updates
33ook reserves the right to update these Terms and Conditions at any time. When changes are made:
- A notice will be posted on the platform.
- Notifications may be sent to your registered email or mobile number.
- The effective date of any changes will be updated on this page.
Continued use of the platform after any changes constitutes your acceptance of the updated terms.
Last Updated: January 2026
FAQ FAQs
You must be at least 18 years old to use 33ook. Minors are strictly prohibited from accessing the platform, and any violation of this rule will result in immediate account closure.
No, each person may only register one account. Creating multiple accounts is a direct violation of our terms and conditions. In such cases, all associated accounts will be closed and balances may be forfeited.
For example, if you receive a bonus of BDT 100 and the wagering requirement is 30x, you must place a total of BDT 3,000 in bets before you can withdraw the bonus. Each bonus has its own wagering requirement, which is clearly stated in the bonus offer.
To close your account, first withdraw any remaining balance, then contact our support team. They will guide you through the entire process. You may also opt for self-exclusion or a cooling-off period.
When the terms and conditions are updated, a notice will be posted on the platform and a notification may be sent to your registered email or mobile number. The date of the latest update is always shown at the top of this page.